Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, process, and handle your personal information when you use our SMS-based behavior change application (“the App”) for GLP-1 medication support. We operate under New York State law and are committed to protecting your privacy and handling your data with transparency and care.

Important Disclaimers

Medical Information & HIPAA Status

We are not a healthcare provider, medical facility, or HIPAA-covered entity. While we collect information about your GLP-1 medication usage to provide our service, we are not providing medical care or medical advice. We implement reasonable security measures to protect your information, but our service is not subject to HIPAA regulations. For medical advice, please consult with your healthcare provider.

Information We Collect

Personal Information

• Phone number
• SMS message content related to your behavior change journey
• App usage data and interaction patterns
• Information about your GLP-1 medication routine

Usage Data

We automatically collect certain information when you use our App, including:

• Frequency and timing of interactions
• Pattern of responses
• Technical information about your device

How We Use Your Information

We use your personal information for the following purposes:

• Providing our core SMS-based support services
• Improving and personalizing your experience
• Analyzing usage patterns to enhance our service
• Ensuring the technical functionality of our service
• Responding to your requests and providing customer support

Data Collection and Service Usage

The collection and processing of your data as described in this policy is essential to the functioning of our service. By using our service, you agree to the data collection and processing practices described in this policy. As these practices are core to our service functionality, continuing to use our service indicates your acceptance of these terms. If you do not agree with these practices, you should not use our service.

Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

Data Breach Notification

In the event of a data breach that affects your personal information, we will:

1. Notify you via SMS and email (if provided) without unreasonable delay
2. Provide information about what data was affected
3. Share steps we are taking to address the breach
4. Offer guidance on protecting yourself
5. Notify appropriate law enforcement and state authorities as required by NY State law

This notification will occur within 72 hours of breach discovery, as legally required under New York’s SHIELD Act, unless law enforcement determines that notification would impede a criminal investigation.

Future AI Development

We may use anonymized and aggregated data derived from user interactions to develop and improve artificial intelligence systems in the future. If implemented, this process will be conducted with strict privacy controls to ensure that no personally identifiable information is used in AI training. This data would be processed in a way that cannot be linked back to individual users.

Data Sharing

We do not:

• Sell your personal information to third parties
• Share your data with advertisers
• Provide your information to marketing companies

We may share your information only in the following circumstances:

1. When required by law
2. To protect our rights or property
3. With service providers who assist in operating our App (under strict confidentiality agreements)
4. Third-Party Service Providers

We use the following types of service providers:

• Cloud storage providers
• SMS service providers
• Analytics services

All service providers are contractually bound to protect your data and use it only for specified purposes.

Data Retention

We retain your personal information for:

• Active accounts: As long as your account remains active
• Terminated accounts: 30 days after account termination
• Usage logs: 90 days After these periods, data is permanently deleted or anonymized.

Your Rights

Under New York State law, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data (which will result in service termination)
• Receive notice of data breaches affecting your personal information

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Significant changes will be notified via SMS.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Contact Information] Our physical address in New York State is: [Your NY Address]

Children’s Privacy

Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

Governing Law

This Privacy Policy is governed by the laws of the State of New York. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of New York State.